About Us

Who are we?

Essential Personnel Services (EPS) came from humble beginnings, being a sons desire to provide a job for his mother. As a new arrival to Australia, with significant experience in Youth Care, mum was unable to find regular work even with her vast experience and qualifications.

​However once mum was given the opportunity to prove herself  it was realised the real talent that mum brought was her own life skills, having experienced personal hardship and having built resilience through raising her own children as a single mother, which made her the perfect carer.

​Attributes we continue to value to this day.

At EPS, we take pride knowing that the services we offer, are for the betterment of our Community, our People and our Youth.

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​Our Management Team
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John Wickham
Chief Executive Officer

Katie Mauga
Admin & Finance Manager

John Wickham is a business and community leader, with over 25+ years experience in Banking, Risk Management and Consultative Services. John has generic and transportable disciplines of leadership, operations, risk & governance, project management and an experienced Youth Justice Worker.
 

Katie Mauga is a valued member of the leadership team, with over 10 years experience managing the Admin & Finance business, responsible for ensuring we meet our financial goals, adhere to our policies and meet our regulatory obligations.  

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Shelby Usini
Business Services Manager

Shelby Usini has a long and distinguished career, where she has worked in the Community Services sector for more than 10 years. Shelby has responsibility and accountability for looking after operations, our people and the clients we serve.  

Contessa Carpio
​People & Culture Manager

Contessa Carpio is a new addition to EPS and brings a wealth of knowledge and experience in HR, Recruitment & Employment Services. Contessa came from Randstad  Australia, as a Human Resources, Recruitment and Employment specialist.