About Us

Essential Personnel Services was founded on the belief that everyone deserves a chance.

Our story began with a son's desire to provide a job for his mother, who arrived in Australia from New Zealand in 2004 with a higher education and significant experience in the social and community services sector. Despite her qualifications and experience, it was difficult to find work in her field of expertise.

In 2009, the son and two friends started a welfare-specific, niche, boutique staffing agency that provided the employment his mother was unable to find via the conventional route.

She was then able to use her knowledge, skills, and years of experience to make an impactful difference in the lives of those she was engaged to care for.

We continue to operate today and into the future from a place of care and ensure everyone we engage with knows that wherever you find us, you will find love at the core of everything we do.

Our Management Team

John Wickham


John is a business and community leader, with over 25+ years experience in Banking, Risk Management and Consultative Services. John has generic and transportable disciplines of leadership, operations, risk & governance, project management, extensive business acumen and an experienced Youth Justice Worker (YJ1).

David Samau

General Manager

David brings strong business acumen, people leadership, operations and sales & marketing. David has significant experience working in both Residential & Disability Care settings, and will be responsible for overall day to day management of the EPS Business Services, Allocations and People & Culture.

Shelby Usini

Recruitment Manager

Shelby Usini has a long and distinguished career, where she has worked in the Community Services sector for over a decade. Shelby has responsibility and accountability for looking after operations, our people and the clients we serve.

Katie Mauga

FInance/Admin Manager

Katie is a valued member of the leadership team, with over 10 years experience managing the Admin & Finance of the business, responsible for ensuring we meet our financial goals, adhere to our policies and meet our regulatory obligations.

Awatea Wikaira

Business Development Manager Residential and Disability Care

Awatea brings great interpersonal leadership and experience in out-of-home care, disability care and sales & marketing within a Labour Hire setting. She has worked for one of Victoria's largest and long standing Community Services Organisation (CSO) in both Residential & Disability Care. Awatea is also well experienced in Allocations and connecting with our carers.

Aishwarya Sarkar

People and Culture Manager

Our People & Culture Manager champions employee experience, ensuring a happy work culture with a balance of expectations, productivity, and efficiency, placing people before profits and family first.

Essential Personnel Services,

Exceptional Client Care

We appreciate the positive feedback from our past and current staff and clients alike. We love you and hope to be able to work with you very soon to have a more positive impact on the dream of the planet and the entire collective consciousness.
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Frequently Asked Questions

We are a community-focused labour-hire business providing temporary and permanent staffing solutions. We are committed to providing our clients with the best possible service, and we are always looking for ways to improve our offerings.

What types of jobs do you offer?

Residential Care, Aged care, Disability support and youth justice workers.

How do I apply for a position with you?

Click one of the Apply Here buttons on the homepage of this website

What are the benefits of working with you?

Some of the benefits of working with us include:

  • Competitive pay rates and benefits

  • Ongoing training and development opportunities

  • Supportive and professional work environment

  • Opportunity to make a huge difference in the lives of others

What are the qualifications required for the jobs you offer?

The qualifications vary depending on the specific position however a relevant qualification in youth work, Disability, Aged care or similar. Experience is always highly favoured. Mandatory documentation includes:

  • A current Employee working with children check (WWCC)

  • A current Australian drivers license (Min P2)

  • First aid & CPR

  • International Police Check (if not a citizen or living in Australia less than 10yrs

  • National Police Check

What is the pay rate for the position on offer?

We are very competitive in the welfare sector, with rates starting at $41.53 p/h M-F.

How do I contact you?

You can contact us by phone, email, or through the contact us tab on this website.

We respectfully acknowledge the traditional owners and ongoing

custodians of the land and pay our respect to their Elders past, present, and future.



We provide high-quality staffing solutions for residential, disability care, and youth justice. Simply put, we make your life easier.





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